Passive-Toxic Communication

"That's absurd. I checked with ChatGPT and it means something completely different"

Split-screen visualization: toxic communication vs healthy dialogue

You just proposed something. Maybe it wasn't perfect, but it was honest attempt to solve a problem. And then — boom. Not disagreement. Not discussion. A dismissal wrapped in "rationality", with AI as the ultimate authority. You feel it in your stomach first — that mix of anger and confusion. Why does professional feedback feel like personal attack?

The Moment It Hits

You know exactly when it happens. You're in Slack, or in a meeting, or reviewing a PR. You suggest something — maybe refactoring that module, maybe trying a different approach to the problem. Normal work stuff

Then comes the response: "That's absurd." Or "Strange approach." Or my personal favorite: "I ran this by ChatGPT and..."

It's not the disagreement that stings. It's the dismissal. The subtle message that you're not just wrong — you're ridiculous for even thinking it

And here's the thing — they're not yelling. They're not openly hostile. They're being "rational". They have data, or AI, or "best practices" on their side. You can't even call them out because technically, they're just "having a professional discussion"

But you feel it. That little knot in your chest. That voice saying "maybe I shouldn't speak up next time." That's passive toxicity at work.

Anatomy of the Attack

Let's break down what actually happened in that conversation. Not in theory — in practice.

What they said:

"That's absurd. I checked with ChatGPT and it means something completely different."

What they actually communicated:

  • Your idea = absurd
    Not "I disagree" or "I see it differently" — straight to ridicule
  • AI > You
    They didn't need to think about it themselves — they outsourced judgment to a bot
  • You're incompetent
    The subtext: "You don't even understand basic things"
  • This conversation is over
    No room for discussion. The verdict is in

Here's the kicker: if you tried to call them out, they'd say "I was just sharing information." But the weapon isn't in the words — it's in the tone

What a professional disagreement looks like:

"Interesting approach. I'm not sure I follow — could you walk me through your thinking? I checked some references and saw a different interpretation, but I might be missing something"

Notice: curiosity instead of judgment. Space for dialogue. Acknowledgment that they might be wrong

The difference? One opens a conversation. The other shuts it down while maintaining plausible deniability

The Symptom

In a healthy environment, people can say "I don't understand", "I was wrong", "I'm not sure". In a toxic one — they say "this is absurd"

The key symptom: vulnerability becomes impossible. Everyone armors themselves with "rationality" and "critical thinking", but underneath is fear — fear of being seen as incompetent, weak, or simply human

What To Actually Say

Forget the generic advice about "staying professional." Here are the exact responses that work

Response Scripts

When they say "That's absurd":

"Help me understand what specifically doesn't work for you."

→ Forces them to engage with substance instead of dismissal

When they invoke AI/authority:

"Interesting. What's your take on it, independently?"

→ Makes them actually think instead of hiding behind external validation

When they're being condescending:

"I noticed the tone shifted there. Let's keep this about the technical merits."

→ Names it without attacking them. Public channels work best for this

When you need to disengage:

"I'll document my reasoning in the ticket/doc. Happy to continue this conversation when we're both focused on solving the problem."

→ Creates space and a written record. No defensiveness needed

The pattern: Don't defend your idea. Don't match their energy. Just redirect to substance and make them do the work of actual communication

Remember: you can't change how they communicate. But you can refuse to play the game. When everyone else is performing rationality, actual clarity becomes your superpower

SpecialOps Insight
Passive toxicity isn't about bad people —
it's about fear of admitting you don't know everything
Ready to practice? Try the interactive simulation Open Training Lab